We flew from Heathrow yesterday to Los Angelos flight no ba *****I have to say that is...
GetHuman-btbev's customer service issue with American Airlines from November 2018
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The issue in GetHuman-btbev's own words
We flew from Heathrow yesterday to Los Angelos flight no ba *****I have to say that is the worst long haul flight my family have ever travelled on *The seats so small and the aisles were so thin I kept knocking people walking along them*But the worst of all was the customer service we got one Tiny meal then did not see a ant cabin crew for hours *We rang bell twice no one came *There was no water we were so de hydrated and then at last Some passenger said as no announcement was made to get water in Gally but when I walked there no water anywhere and two empty juice boxes*The staff were never seen only twice to serve a tiny meal and then later a pot chocolate ice cream who on earth wants that on a flight !! We needed proper service they could not care less we were all so hungry thirsty *We have been on many long haul and never ever been left for ** hours like that *We are flying back on Tuesday please make sure we do not hand to go through this again *We will have to take this matter further if no reponse how you can make up for this poor service *Kind regards *Mr Anthony cope
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