Hi!*Got an email yesterday that is kind of freaking me out.**See copied email below, bu...

GetHuman1310541's customer service issue with American Airlines from October 2018

2 views
 | 
4092 similar
 | 
0 following
Help with my American Airlines issue
First: share to improve GetHuman1310541's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1310541 to get a American Airlines rep on the line!
Always use the GetHuman Phone tocall American Airlines. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1310541 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1310541's own words
Hi!*Got an email yesterday that is kind of freaking me out.**See copied email below, but what do we do now?***kind regards *Sarah**Dear Sir*Madam,*Due to a technical error we are unable to complete your purchase for baggage.**In order for you to complete your request, please follow the steps below:*Contact American Airlines*State the following reference: O*YOTN*Book your baggage directly with the airline.*We will refund the amount you paid for your baggage - *** SEK. **The money will be refunded to the original form of payment.*If you decided to pay with Klarna, your invoice will be adjusted and sent to your email address with the deducted amount for the baggage.*If you have already paid your invoice, Klarna will contact you for your bank details for refund.*We handle all refund issues in turn and at the moment the handling time is *-* weeks.*Naturally we will do our best to handle your refund as quickly as possible.*We apologise for the inconvenience and hope your request will be resolved swiftly. **Kind regards,*Charlotte B*Supersavertravel
GetHuman1310541 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman1310541 fixed the problem
We are waiting for GetHuman1310541 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Airlines email you?
This email address isn't valid
Follow this issue
See how GetHuman1310541 fixes it.
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman1310541
Oct 10th, 2018 - a mon ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 4092 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1310541 started working on this issue
Oct 10th 6:17pm