My flight was cancelled and they rebooked me on a flight that did not work with my sche...
GetHuman931980's customer service issue with American Airlines from July 2018
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The issue in GetHuman931980's own words
My flight was cancelled and they rebooked me on a flight that did not work with my schedule without my consent. I tried contacting them to book an earlier flight which was not fully booked at the time but their customer service line was so busy they were not accepting callers. In order to arrive to my destination of Portland in time, I made the decision to book a separate one way flight so that I could arrive to Portland in time. American was too busy to help me in real time so I am requesting a refund for the amount I paid for my new flight.
GetHuman931980 did not yet indicate what American Airlines should do to make this right.
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