Trying to get refund for a business flight we cancelled . We would like to use it on an...

GetHuman-conantm's customer service issue with American Airlines from June 2018

Help with my American Airlines issue
Trying to get refund for a business flight we cancelled . We would like to use it on another business member.*Refund * ***-***-***-*********-***-***-****
I trust that American Airlines will make this right and come up with a resolution that is fair.
Help with my American Airlines issue
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American Airlines

Customer service issue
Reported by GetHuman-conantm
Jun 8th, 2018 - 2 mons ago
I have an issue with American Airlines too
Fixed
Seen by 4 customers so far
Similar issue to 389 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-conantm started working on this issue
Jun 8th 4:38am
GetHuman-conantm indicated the issue is not fixed yet.
Jun 8th 8:38am