Dear Sir or Madame,**Good afternoon.*This is Jaehoon Kang from Yurim Medical the manufa...

GetHuman2745288's customer service issue with Amazon from April 2019

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The issue in GetHuman2745288's own words
Dear Sir or Madame,**Good afternoon.*This is Jaehoon Kang from Yurim Medical the manufacturer of PDO thread products in Korea.**Sending an email that there is a problem on online market in Amazon.com**Those two products below are being sold by the seller Sam k. who is one of our offline distributors.**- PDO THREAD*Bi-directed Cog type with blunt needle by EP LINE* *ASIN: B**X**ZMCZ* *UPC: **************- PDO THREAD****** Mono type by EP LINE* *ASIN: B**C***S*F* *UPC: **************However, the seller: Sam k. is selling our product on Amazon by violating the policy that we never agreed selling the items on the online market.*Moreover, this product must not be sold easily on online as the product is medical devices which only should be taken care of doctors who are professonals.**Therefore, Yurim Medical would like to request Amazon to take our product pages down and prohibit his sales of our products to prevent the possibility of same problems.**As far as we have searched, we found two products, but if there are more products which is manufactured by us, please kindly let us know and block it as well.**This problem is being serious that we would like to ask Amazon to handle as soon as possible.**Please kindly contact us if you need more information or help from us on this issue.**Thank you for your kind concern and help.**Best wishes,*Jaehoon Kang

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Amazon

Customer service issue
Reported by GetHuman2745288
Apr 15th, 2019 - 2 years ago
Not resolved
Seen by 74 customers so far
Similar issue to 150926 others
0 customers following this

Timeline

GetHuman2745288 started working on this issue
Apr 15th, 2019 8:31am

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