Date: Thu, ** Mar **** **:**:** -*****From: Richard Malecki ******@***.com**To: "Amazon...

GetHuman-richmale's customer service issue with Amazon from March 2019

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The issue in GetHuman-richmale's own words
Date: Thu, ** Mar **** **:**:** -*****From: Richard Malecki ******@***.com**To: "Amazon.com" ******@***.com**Subject: Re: Amazon password assistance**I asked for this identity number because one of your "Help" folks on the *phone wanted it. My problem was that I could not print the UPS code to *return an item and I do not use a cell phone, so I could not take the *code on the computer to the UPS store. But that's just the beginning. *Once I got someone to work with me, they got into my computer and after *a lot of hassle, I was able to pull up and print the code. After that, *instead of signing off, your person started scrolling through my *computer account. I finally unplugged my computer and changed my *password. This is very disturbing and I would like to know what is going *on.**On ********* *:** PM, Amazon.com wrote:** ***** Password assistance**** To verify your identity, please use the following code:**** I erased it**** Amazon takes your account security very seriously. Amazon will never ** email you and ask you to disclose or verify your Amazon password, ** credit card, or banking account number. If you receive a suspicious ** email with a link to update your account information, do not click on ** the linkinstead, report the email to Amazon for investigation.**** We hope to see you again soon.**

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Amazon

Customer service issue
Reported by GetHuman-richmale
Mar 21st, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 140722 others
0 customers following this

Timeline

GetHuman-richmale started working on this issue
Mar 21st, 2019 1:59pm