Good Morning Sir or Madam,**Last evening, I took my wife to a five star restaurant in A...

GetHuman1968394's customer service issue with Amazon from January 2019

14 views
 | 
112189 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1968394 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1968394's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman1968394's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1968394 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1968394's own words
Good Morning Sir or Madam,**Last evening, I took my wife to a five star restaurant in Ann Arbor (The Chop House) for her birthday. In the middle of the meal, we received a frantic call from our babysitter and our children that a person had walked up to our unlit front door, never knocked, took a photo, and quickly walked away. My wife and I checked our Ring doorbell video, and this is what we saw: https:**ring.com*share********************. We immediately called the police (Washtenaw County Sheriff’s Department) and headed home. **We met with a deputy at our home, who had already observed the video provided to him by my kids. The deputy said that he was in the process of checking the area for the suspicious person seen in the video, but had no luck finding him so far. He advised that he had already stopped one of my neighbors coming home from church study. The deputy let us know that a small Amazon package had been on the porch too, but believed that it was off to the side of the porch and unrelated. **We then met with our babysitter and kids, and tried to calm them, notwithstanding our own anxiety arising from this. Needless to say, my kids wouldn’t sleep alone last night, which isn’t exactly making for a very good morning so far.**I have a photo of the Amazon package, which contained a birthday present sent to my wife. I would like to forward it to you as an attachment so that we can try to learn whether the person in the video delivered this package. That way, if it is, I can then let the investigating deputy know, and calm my family's concerns. (And, if it is, know that this a terrible way of doing business by Amazon.) Thank you.**Jeffery J. Sattler ****** Woodward Ave., Ste. ****Bloomfield Hills, MI *******Office*(***) ***-******Direct Line*(***) ***-******Direct Fax*(***) ***-**** **Email******@***.com
GetHuman1968394 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1968394 fixed the problem
We are waiting for GetHuman1968394 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman1968394 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1968394
Jan 15th, 2019 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 14 customers so far
Similar issue to 112189 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1968394 started working on this issue
Jan 15th 12:51pm