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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1968394's own words
Good Morning Sir or Madam,**Last evening, I took my wife to a five star restaurant in Ann Arbor (The Chop House) for her birthday. In the middle of the meal, we received a frantic call from our babysitter and our children that a person had walked up to our unlit front door, never knocked, took a photo, and quickly walked away. My wife and I checked our Ring doorbell video, and this is what we saw: https:**ring.com*share********************. We immediately called the police (Washtenaw County Sheriff’s Department) and headed home. **We met with a deputy at our home, who had already observed the video provided to him by my kids. The deputy said that he was in the process of checking the area for the suspicious person seen in the video, but had no luck finding him so far. He advised that he had already stopped one of my neighbors coming home from church study. The deputy let us know that a small Amazon package had been on the porch too, but believed that it was off to the side of the porch and unrelated. **We then met with our babysitter and kids, and tried to calm them, notwithstanding our own anxiety arising from this. Needless to say, my kids wouldn’t sleep alone last night, which isn’t exactly making for a very good morning so far.**I have a photo of the Amazon package, which contained a birthday present sent to my wife. I would like to forward it to you as an attachment so that we can try to learn whether the person in the video delivered this package. That way, if it is, I can then let the investigating deputy know, and calm my family's concerns. (And, if it is, know that this a terrible way of doing business by Amazon.) Thank you.**Jeffery J. Sattler ****** Woodward Ave., Ste. ****Bloomfield Hills, MI *******Office*(***) ***-******Direct Line*(***) ***-******Direct Fax*(***) ***-**** **Email******@***.com
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