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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1185303's own words
i was supposedly issued a refund from this order number i pasted the conversation below why no refund processed real final refund message i need that now can you please send it as i was told yesterday and the day before at least by other agents it was in fact refunded then the other following agents tonight all sabotaged and lied saying the exact opposite. here are the details and so why no refund confirmation final refund message sent it means you guys are purposely tying up my money and refusing to release it to my bank i need this done now? Can you please follow through with my request i don't take kind to getting lied to and having the tables turned on me after the facts i was promised this money three days ago time stamped three days ago over ** hours at this point no refund a lie at best?***To******@***.com Jan * at *:** PM******-*******-*********Hello, Kevin**This is Brandon from Amazon Customer Service, it was a pleasure assisting you today.**With regards to our conversation I can confirm that a refund of $**.** was requested to your credit card . **The item should be returned to us within ** days. If we don't receive it by *th February **** , we will have to charge you back.**On a personal level, I highly appreciate your patience, cooperation and understanding in this matter. It is our privilege to have you as our valued customer & we want to make sure you are always taken care of.**Thank you so much for contacting Amazon. I hope this helps!* (***)***Best regards,*Brandon S.
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