i have problem with unauthorized purchases on my amazon account this is on previous ac...

GetHuman1928293's customer service issue with Amazon from January 2019

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The issue in GetHuman1928293's own words
i have problem with unauthorized purchases on my amazon account this is on previous account which i could no longer sign in * attempts by your customer services failed to resolve this this account is in name richard hodgson email is--- *****@***.com after i opened new account my kindle was still working and logged in so i continued to buy books more than a year ago kindle stopped working as i live in phillipines no one could repair it so it is unused i just notice * transactions i no nothing about also i have no access to this amazon account since **** as i does not accept signin as i said previously there is no sign of these transactions on my new account which is *****@***.com could you please look into this for me i suspect someone as got access to my account somehow also i think it best if you close my accounts with amazon i can then open new account*if you resolve this and i can possibly get my money replaced i can close my bank account and open new one the * transactions are all at end of every month from *-**-**** they are all for *.** some for kindle and some for amazon digital thank you for your time to read all this ************
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Amazon

Customer service issue
Reported by GetHuman1928293
Jan 9th, 2019 - a mon ago
I have an issue with Amazon too
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Seen by 3 customers so far
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GetHuman1928293 started working on this issue
Jan 9th 7:16am