I am having nothing but problems with amazon since i reported a issue along with a poli...

GetHuman1732843's customer service issue with Amazon from December 2018

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The issue in GetHuman1732843's own words
I am having nothing but problems with amazon since i reported a issue along with a police report of not receiving a air matress. Finally that problem was solved i received amazon promo credit toward ny account. Ok i have had nothing but issues amazon policy is if your things dont come as oromiaed you will be refunded well i have been given "amazon promo credi" i had the credit on my account and i ordered a few things that would not arrive on time so cancelled but never got my "promo credit" that was issused by amazon for their mistakes back. Yesterday i received package of open mr clean spilled all overy candy that was bagged in same box i called and complained i got *.** cents back not my oeomo credit that amazon had izsued me. I am having very bad problems out of custoner service saying there nothing that can be done so basically they are taking the money they owed me vecause rhey did a " promo credit. I have still not gotten christmas gifts that was irdered in november. This has not only ruined christnas but also has made me feel horrible. I am a prime member sent in all oaper work of liw income and still yet nothing is being addressed. I read the policy and i reach out to the president of anazon still nothing. I want something done immediately because this is not correct i have read all policys i will be contacting radvocate if something is not done. I have copys of chats of reps being rude even saying i purchased things i did not and when i called in to a counts it was confirnwd i did not. Please help me i am a paying customer why are u all just keeping my money. By that i mean the oromo credit that was issued by amazon for my things not coming. Also i signed up even received a email abiut the echo dot wkth subscription that they had ran out but would issue credit i calked un sent email in and was vasically called a liar. Can someone please please help me

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Amazon

Customer service issue
Reported by GetHuman1732843
Dec 29th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 103648 others
0 customers following this

Timeline

GetHuman1732843 started working on this issue
Dec 29th, 2018 6:02am

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