I have two Amazon accounts - one a shopper account and the other an affiliate one. I...

GetHuman1395649's customer service issue with Amazon from October 2018

Help with my Amazon issue
The issue in GetHuman1395649's own words
I have two Amazon accounts - one a shopper account and the other an affiliate one. I cannot access either one.*My email address is *****@***.com, and I was using it successfully until about two weeks ago.*These two affiliate links that I used recently may help you trace the account:**iframe style*"width:***px*height:***px*" marginwidth*"*" marginheight*"*" scrolling*"no" src*"**ws-na.amazon-adsystem.com*widgets*q?ServiceVersion*********&*OneJS**&*Operation*GetAdHtml&*MarketPlace*US&*source*ss&*ref*as*ss*li*til&*ad*type*product*link&*tracking*id*cysnip-**&*language*en*US&*marketplace*amazon&*region*US&*placement*B**LKXTHU*&*asins*B**LKXTHU*&*linkId*b******bdcc*fb*fd****cfc******e*&*show*border*true&*link*opens*in*new*window*true" frameborder*"*"***iframe**div class*"tve*iframe*cover"***div**div class*"tve*iframe*cover"***div**div class*"tve*iframe*cover"***div***And also:*https:**amzn.to**ROJhzU**I would like to use *****@***.com for the affiliate account and******@***.com for the shopping account in future.**Could you find the problem, and send me temp logins so I can set up new passwords?*Thank you*Darrell van zyl*** Tiller Arm Way*Eastlake Island,*Marina da gama*Cape Town*South africa.**Phones: *************************
I want Amazon to sort out my problem with login. I have had absolutely no response from anyone capable of doing so.
How GetHuman1395649 fixed the problem
Fixed by the support team (on the phone), who guided me through a process to enter the correct login. I created the initial problem by entering a typo when I changed my email address. I still had the correct passwords stored safely elsewhere.
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Amazon

Customer service issue
Reported by GetHuman1395649
Oct 23rd, 2018 - 3 years ago
Fixed
GetHuman1395649 shared how to fix
Seen by 6 customers so far
Similar issue to 66040 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman1395649 started working on this issue
Oct 23rd, 2018 9:10am
GetHuman1395649 indicated the issue is not fixed yet.
Oct 24th, 2018 10:19am
GetHuman1395649 indicated the issue is not fixed yet.
Oct 24th, 2018 10:41am
GetHuman1395649 confirmed the issue is fixed. Hooray!
Oct 24th, 2018 4:59pm

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