sir good evening.. I received your Samsung refrigerator. But I want to inform you about...

GetHuman-kperumbu's customer service issue with Amazon from October 2018

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sir good evening.. I received your Samsung refrigerator. But I want to inform you about item delivery is very bad and not satisfied by me from BLUE DART courier..mainly observe- red the following reasons..**. The Wisher man who brought the item.. transported in the ordinary passenger auto by dumping the item in the slanting position which is not recommended by the company...even though I went the Blue Dart Courier service center and told them to bring in good transport...but they failure to bring in trolley and wisher men asking dumping charges Rs. ***. I asked him that it is not a correct way to bring in slating position..if any damage occurs for compressor what to do..? who are going to held responsibility ? Then he replied recklessly that warranty is there know sir..if u found any problem returned to amazon company .**. The packing of refrigerator is opened before delivery to me.. the strips which are tied to item is completely loose condition and the pack is teared in different places..and they just cover the pads on it .. I am suspecting the blue dart courier point authority attempted to open it .. to see colour etc .. more over I found only one small ice tray sheet..*so... I am requesting you that not to issue the goods to BLUE DART COURIER SERVICE CENTER , Kamareddy Dist. Telangana state for delivery in the future for any item and u cancel there deal with you. * sir. I am observing the received refrigerator condition and if I found any problem in the future I will return back the item to the amazon company.*regards.. thank you ..
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Customer service issue
Reported by GetHuman-kperumbu
Oct 19th, 2018 - a mon ago
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GetHuman-kperumbu started working on this issue
Oct 19th 7:22pm
GetHuman-kperumbu confirmed the issue is fixed. Hooray!
Oct 19th 7:23pm