Hello Amazon, I got this email today and we are very worry that this email can be a spo...
GetHuman1367568's customer service issue with Amazon from October 2018
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The issue in GetHuman1367568's own words
Hello Amazon, I got this email today and we are very worry that this email can be a spoof and not from amazon. Can you please verify that this email has come from you. Bellow is a copy of the email.**Thanks*Bernie**Hello, **Please read this email carefully. The information described below may affect your ability to sell certain products on Amazon.com. **As part of our ongoing efforts to provide a great customer experience, we are implementing additional selling requirements for certain popular products in the Textbooks category. In order to continue selling on Amazon.com and listing these types of products, please provide both of the following documents within ** days: **-- A government issued identity document*-- A bank account statement*credit card statement with name and address visible**You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. **Please submit your documents by going to this Seller Central link (https:**sellercentral.amazon.com*sw*SSR*SIVInfo*step*EntityInfo) and following the instructions in the Identity Verification workflow. **Once we receive your documents, we will review them and decide whether you may continue to sell on Amazon.com and continue listing popular products in the Textbooks category. If you do not send the requested documents within ** days of this notification, we will begin withholding payments to you until you send the requested documents, for a maximum of ** additional days. If we are unable to verify the documents you provide, we may not allow you to continue listing popular products in the Textbooks category, or continue selling on Amazon.com.**Any information we collect is handled in accordance with our Privacy Notice (https:**www.amazon.com*help*privacy).
GetHuman1367568 did not yet indicate what Amazon should do to make this right.
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How GetHuman1367568 fixed the problem
By clicking on the bellow link Central link you will come to the amazon information confirm page where you will have to fill out the required info or your amazon account will be suspended till you take care of the problem.** (https:**sellercentral.amazon.com*sw*SSR*SIVInfo*step*EntityInfo)
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