This week my daughter gave me her rather old iPad. It works well, but it has OS...

GetHuman1366849's customer service issue with Amazon from October 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue in GetHuman1366849's own words
This week my daughter gave me her rather old iPad. It works well, but it has OS *.*.*, which is the latest this device can accept. She had the Kindle App on here, working properly, and wiped the device before giving it to me, including that App, She assumed I would be able to reload it myself. But when we both tried to install it we were told that the iPad must have at least iOS ** for installation. When I installed Pandora and YouTube I was asked if I would want an older version of their Apps installed. I accepted and both work fine. Is there an older Kindle App available that would work? Apple Support said to ask you. Thanks!
GetHuman1366849 did not yet indicate what Amazon should do to make this right.
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How GetHuman1366849 fixed the problem
What I want is not available. It seems the only I can use Kindle on an iPad is to buy a new one. *-(
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Customer service issue
Reported by GetHuman1366849
Oct 17th, 2018 - 3 mons ago
I have an issue with Amazon too
GetHuman1366849 shared how to fix
Seen by 13 customers so far
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GetHuman1366849 started working on this issue
Oct 17th, 2018 11:30pm
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Oct 17th, 2018 11:32pm
GetHuman1366849 confirmed the issue is fixed. Hooray!
Oct 19th, 2018 12:22am