The old account of *****@***.com was hacked. My new email is *****@***.com. I have been...

GetHuman-belzworl's customer service issue with Amazon from September 2018

2 views | 49804 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman-belzworl's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-belzworl to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-belzworl's own words
The old account of *****@***.com was hacked. My new email is *****@***.com. I have been trying to resolve this issue for over a week now and many hours on the phone. I’ve been told my money would be refunded several times within ** hours to no avail. Y’all dont even have my new debit cars information. I spoke to a Daniel a manger that someone would contact me again in ** hours and that time has expired. I have emails from you stating that an unauthorized person hacked into my account and for me to co racy my financial institution. I did that and they said I had to do my own investigative. This has been going since August!! Hello!! Someone please help me!! I’ve been told that we can’t comminicate through email due to privacy and policy procedures. Amazon word has been worthless and extremely disappointed in Customer service. All I am asking for as the papers have been submitted * times now and no contact from Amazon. A phone call would be awesome. Thanks!*Michelle Spurling ****-***-****

GetHuman-belzworl did not yet indicate what Amazon should do to make this right.

How GetHuman-belzworl fixed the problem

We are waiting for GetHuman-belzworl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-belzworl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-belzworl
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 49804 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-belzworl started working on this issue
Sep 17th, 2018 11:50pm