Hello. My name is James Murray. I have a question about a possible billing mistake whil...

GetHuman-jtmurr's customer service issue with Amazon from August 2018

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The issue in GetHuman-jtmurr's own words
Hello. My name is James Murray. I have a question about a possible billing mistake while using my brother's account for the following order…**Order ****-*******-********Date: August *rd, *****Amazon Prime Account: Thomas Murray (*****@***.com)*Credit Card used: James Murray (ending in *****)*Order Total: $**.****My credit card was not charged the $**.**, nor was it seemingly correctly charged for any individual items within the order. Instead, I have been charged * times for amounts that do not seem to match my Order History. The charges in question to the card ending in ***** are as follows:**Aug * ... Amazon … $**.***Aug * ... Amazon … $**.***Aug * ... Amazon … $**.****Could you kindly tell me what items and*or what Order Numbers these charges are for, so that I can confirm if this is a mistake on my own part or not?**My email is *****@***.com.*However, since this is in regards to my brother's account, I understand if communications must go through his email (tmura**@gmail).**Thank you very much,*James Murray

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Amazon

Customer service issue
Reported by GetHuman-jtmurr
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 41043 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-jtmurr started working on this issue
Aug 28th, 2018 4:39am
GetHuman-jtmurr indicated the issue is not fixed yet.
Aug 28th, 2018 10:28pm
GetHuman-jtmurr indicated the issue is not fixed yet.
Aug 29th, 2018 1:14am
GetHuman-jtmurr indicated the issue is not fixed yet.
Aug 29th, 2018 4:12pm
GetHuman-jtmurr indicated the issue is not fixed yet.
Aug 30th, 2018 6:57pm
GetHuman-jtmurr indicated the issue is not fixed yet.
Sep 1st, 2018 2:14am