Hello. My name is James Murray. I have a question about a possible billing mistake whil...
GetHuman-jtmurr's customer service issue with Amazon from August 2018
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Hello. My name is James Murray. I have a question about a possible billing mistake while using my brother's account for the following order…**Order ****-*******-********Date: August *rd, *****Amazon Prime Account: Thomas Murray (*****@***.com)*Credit Card used: James Murray (ending in *****)*Order Total: $**.****My credit card was not charged the $**.**, nor was it seemingly correctly charged for any individual items within the order. Instead, I have been charged * times for amounts that do not seem to match my Order History. The charges in question to the card ending in ***** are as follows:**Aug * ... Amazon … $**.***Aug * ... Amazon … $**.***Aug * ... Amazon … $**.****Could you kindly tell me what items and*or what Order Numbers these charges are for, so that I can confirm if this is a mistake on my own part or not?**My email is *****@***.com.*However, since this is in regards to my brother's account, I understand if communications must go through his email (tmura**@gmail).**Thank you very much,*James Murray
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