placed * orders under this email address (*****@***.com) and the package was supposed t...

GetHuman-alikaren's customer service issue with Amazon from July 2018

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The issue in GetHuman-alikaren's own words
placed * orders under this email address (*****@***.com) and the package was supposed to come today and it was supposed to contain the two items that I ordered. However you all closed my account (not sure why, first time amazon user) AND claimed that all of my orders will be refunded. But instead the package that I was supposed to receive today the tracking shows delivered, but I did not receive any package. You all closed my account but tracking says delivered. Also, someone was home all day so we would know if the package had delivered. Please just refund me for the two items (MacBook Pro ** Case and Macbook Air*Pro **.* Inch Sleeve Case). Refund me for this as my card was charged for the amounts of these items but I DID NOT receive anything.
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Customer service issue
Reported by GetHuman-alikaren
Jul 19th, 2018 - a yr ago
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GetHuman-alikaren started working on this issue
Jul 19th, 2018 9:43pm