Before contacting them, items GetHuman2470024 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman2470024's own words
account problem: during login, I was asked to change password which I did. Now amazon will no longer accept my mobile phone number connected to my account (for years) and asks me for a new mobile phone number, claiming the one I have always used is now connected to "another account". I have on ONE account. Please help me re-establish m account of * years with the mobile phone number that I always had registered on my account. It*s the only mobile phone number I have.
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