account problem: during login, I was asked to change password which I did. Now amazon w...

GetHuman2470024's customer service issue with Amazon.com (UK) from March 2019

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The issue in GetHuman2470024's own words
account problem: during login, I was asked to change password which I did. Now amazon will no longer accept my mobile phone number connected to my account (for years) and asks me for a new mobile phone number, claiming the one I have always used is now connected to "another account". I have on ONE account. Please help me re-establish m account of * years with the mobile phone number that I always had registered on my account. It*s the only mobile phone number I have.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman2470024
Mar 13th, 2019 - 5 mons ago
I have an issue with Amazon.com (UK) too
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Seen by 1 customer so far
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Timeline
GetHuman2470024 started working on this issue
Mar 13th 11:58am