Before contacting them, items GetHuman1976094 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1976094's own words
I did not mean to order two of the same item. I wish to return one for a refund. I filled in the form but the nearest choice was 'sent in addition. I then received an email saying as it was extra I would not receive a refund. How do I correct this?
GetHuman1976094 did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman1976094 fixed the problem
We are waiting for GetHuman1976094 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster: