I ordered (Order * ***-*******-*******) box set of harry potter books with prime deliv...

GetHuman1972257's customer service issue with Amazon.com (UK) from January 2019

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The issue in GetHuman1972257's own words
I ordered (Order * ***-*******-*******) box set of harry potter books with prime delivery of **th December. Received email explaining probs with order. Delivery would be asap. No delivery by **st Dec so I cancelled the order, delivery address was place of work. Last working day ** Dec, closed until * Jan.My refund request has been accepted and will be processed upon receipt of books but how can I return something that I NEVER received delivery of??
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Ordered on the * of November Harry Potter duvet cover order number...Just wanted to know if my Prime membership uk can be used on Amazon.com
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1972257
Jan 15th, 2019 - 9 mons ago
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GetHuman1972257 started working on this issue
Jan 15th 9:56pm