Email advice hoped for on how to reconnect to Amazon Prime.

GetHuman-mpbforbu's customer service issue with Amazon UK from May 2021

Help with my Amazon UK issue
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The issue in GetHuman-mpbforbu's own words
I was trying to buy several items as I have done for years . ... I am having difficulty accessing my Amazon Prime A*c, presumably because I am having to use a new computer. I call up Amazon Prime and get the "sign in" site, with the correct email address already in place A message then comes up "Approve the notification sent to your mobile phone" so I try to send the reply message on my phone. Then I repeatedly get the message "sending connection failed". I have also tried responding by voice mail, without any luck. What can I do now, please?
I was going round in circles, over and over the same ground

GetHuman-mpbforbu did not yet indicate what Amazon UK should do to make this right.

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How GetHuman-mpbforbu fixed the problem

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Amazon UK

Amazon Prime
Customer service issue
Reported by GetHuman-mpbforbu
May 28th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 5897 others
0 customers following this

Timeline

GetHuman-mpbforbu started working on this issue
May 28th 10:55am
GetHuman-mpbforbu indicated the issue is not fixed yet.
May 28th 10:24pm
GetHuman-mpbforbu indicated the issue is not fixed yet.
May 28th 10:26pm
GetHuman-mpbforbu indicated the issue is not fixed yet.
May 28th 10:34pm

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