Hi AliExpress, the seller not responding my texts!*I still didn’t received my bike...

GetHuman-barrydja's customer service issue with Aliexpress Service from December 2018

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Hi AliExpress, the seller not responding my texts!*I still didn’t received my bike **. My bike should be on ** October **** and last day is **th November ****...*But I still didn’t received my bike and he or she didn’t telling me anything about my item ( bike **) it’s three weeks now past and couple days now,*Nothing. Nothing they answering me or text me, for more info ** for my bike ** *And running out of time ** in AliExpress’s time cover...*And he or she (seller) I’ve texted he or she not responded at all and am tired because I’m worried ** about my money ** now..!!!*The beginning she or he told me by text you’ll received your item ** on the date meant ** October **** or ** November **** the last day, but nothing at all... they said also my item ( **) coming from ( Dpd company )and I told them am working ( Dpd company ) in Uk ****, the blue company Dpd local **** we dispatch item all coming to Uk ****...*After they send me the tracking number ( *Z*X**Y*********** )*And me and manager (Mark) at the Dpd local we tracked the bike ** , the bike was on Poland **** **th November ****... then we text the seller, seller replied us in three (*) days says he or she your bike is on the away again!!! *He or she sent the tracking number again ( *Z*X**Y*********** ).**And me my manager tracked the item (** ). But not sawing on the tracking it’s three (*) weeks now, but poland **** to Uk **** it’s one ** week maximum or less than week. *But not my bike ** not my money ** not answering me my text. not responding me to put more extra time for my item on AliExpress at least, nothing at all...!!!*They lied ** about the promise delivery ** ** time on ** October **** and **th November ****not answering me at all!!!!*It’s **** me off ****Just now because they answers me and they put more extra time on AliExpress that’s alright I’m cancelling it!!!**And now, I want my money **
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Aliexpress Service

Customer service issue
Reported by GetHuman-barrydja
Dec 4th, 2018 - a mon ago
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GetHuman-barrydja started working on this issue
Dec 4th, 2018 12:01am