Bonjour je vous contacte au sujet du vendeur M'y warm housse store ou je leur acheter...

GetHuman5320923's customer service issue with AliExpress from October 2020

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GetHuman5320923's next move: find and follow the right step-by-step guide.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5320923 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5320923 can let us know if they help or not.
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Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5320923's own words
Bonjour je vous contacte au sujet du vendeur M'y warm housse store ou je leur acheter * chauffe boite a d*jeuner *lectrique ** v ** v num*ro de commande *****************Je leur et signaler que leur box avais un soucis de chauffage car mes aliments n' *tais pas chaud .*Il mon demander de leur expliquer ce que j'ai fait et apr*s mon demander des photos que je leur et envoy* en leur montrant le soucis car le conpartiment plastique ne toucher pas la surface de chauffe a l int*rieur de la bo*te apr*s *a il mon demander de leur faire une vid*o que je leur et envoy* et mon dit apr*s d attend encore * jour et maintenant il on le culot de me dire que dans la vid*o on ne voyer pas que je ne chauffer pas les aliments et donc qu'il n'*tais donc pas chaud je leur et r*pondu qu'il me prenais pour un con car je vais pas leur envoyer une vid*o de plus *h car d*j* elle ne passera pas par mail trop lourd mais comment vous vous faire une vid*o de plus *h en leur fessant voir que *a ne chauffe pas les aliments *Donc je vous demande de les contacter afin qu'il arr*te de prendre leur client pour des con car je trouve *a inadmissible de leur par et j en ferais part au internote et maintenant je demande apr*s leur avoir demander de me envoy* un r*cipient en alu a la place de celui que j' ai en plastique mais maintenant vu leur attitude je demande de leur renvoyer leur bo*te a leur frais et un remboursement totale de **.** pour les * bo*te *Merci bonne journ*e

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Customer service issue
Reported by GetHuman5320923
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 17614 others
0 customers following this


GetHuman5320923 started working on this issue
Oct 1st, 2020 1:57pm
GetHuman5320923 indicated the issue is not fixed yet.
Oct 2nd, 2020 12:18am
GetHuman5320923 indicated the issue is not fixed yet.
Oct 2nd, 2020 12:19am
GetHuman5320923 indicated the issue is not fixed yet.
Oct 4th, 2020 4:14pm

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