UNKNOWN TRANSACTION

GetHuman5297736's customer service issue with AliExpress from September 2020

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The issue in GetHuman5297736's own words
I WAS SHOPPING AND PAID THE BILLS FOR THE OTHER PRODUCTS AND ENQUIRED ABOUT THE TRANSACTION WITH ALL THE SELLER. ... I HAD NOTICED A TRANSACTION OF $***.** WHICH I DIDNT APPROVE IT AND MADE IT .THE DATE OF TRANSACTION IS ON **TH OF SEPTEMBER **** AND PROCESSED IT ON **TH OF SEPTEMBER .THERE IS NO ORDER FOR $***.** IN MY ORDER HISTORY ,CAN BE VERIFIED IT IF YOU WANT. I HAVE ATTACHED THE TRANSACTION DETAILS FROM MY CARD WITH THIS REPORT. KINDLY LOOK EVIDENCE WHICH I HAD SENT A SCREEN SHOT OF THE TRASNCATION FROM MY BANK ACCOUNT AND PROCESS A REFUND OF $***.**.I CONSIDER IT HAS EITHER FRAUD OR UNKNOWN TRANSACTION SO I NEED TO KNOW WHERE I CAN FILE UP A REPORT FOR THIS ACTIVITY.**NO PRODUCT DETAILS CAN BE DESCRIBED , BECAUSE I DIDNT MAKE ANY PURCHASE FOR $***.**.**THANKS IN ADVANCE
THERE IS PLACE OR DROPBOX TO FILE A COMPLAINT ABOUT UNKNOWN TRANSACTION.
NEED A REFUND
FOUR MONTHS
ENTERED THE DETAILS IN THE FEEDBACK FORM.
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AliExpress

UNKNOWN
Customer service issue
Reported by GetHuman5297736
Sep 24th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 17642 others
0 customers following this

Timeline

GetHuman5297736 started working on this issue
Sep 24th, 2020 8:17pm
GetHuman5297736 indicated the issue is not fixed yet.
Sep 25th, 2020 6:06am