Hello,*Before placing an order, I asked the seller some details about the product I was...

GetHuman4499439's Problem With a Seller issue with AliExpress from March 2020

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The issue in GetHuman4499439's own words
Hello,*Before placing an order, I asked the seller some details about the product I was interested in. He says, that they back to normal work, and answering fast enough.**Then buy the product.**Over the next * days, there were no updates, and the seller did not reply to any messages. I have already begun to doubt the quality of the product, and whether everything is in it as described, because it is critically important for me.**Seeing the absence of any reaction, I canceled the order, and the service informed me that I should wait * days for the confirmation of the cancellation from the seller. The seller dragged on for more than two days, then the order status changed to "shipped." After that, we continued to communicate with the seller, and he asked me for confirmation to ship or not. So the seller deceived me, and specially changed the status to shipped, so that the order does not cancel automatically after * days, but did not send the goods! And now I have ** more days to wait until I can open a dispute. The seller is cunning and not honest. *Please help me get my money back faster.*My order is a smartphone, order id ****************, and price ***$.

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AliExpress

Problem With a Seller issue
Reported by GetHuman4499439
Mar 20th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 16566 others
0 customers following this

Timeline

GetHuman4499439 started working on this issue
Mar 20th, 2020 7:14pm

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