okay my name is James Franklin and I have an account with drop-side someone has made a...

GetHuman3896686's customer service issue with AliExpress from November 2019

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The issue in GetHuman3896686's own words
okay my name is James Franklin and I have an account with drop-side someone has made a purchase and I was trying to make good on that purchase because I obviously had things connected the wrong way and my dropify app I manually try to put in the details I want to be shipped and somehow it was recorded as being shipped from my address so the money is came to my account and I have been able to successfully purchase one of the items with the customers money that was deposited to my account and now I'm trying to make the other purpose for the other item that they already paid for but for some reason computer is saying that my card number is invalid * times and now because of security issues they say that they have Frozen me reader the transaction has been flagged due to security concerns error code cast **** to * please help

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AliExpress

Customer service issue
Reported by GetHuman3896686
Nov 6th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 37103 others
0 customers following this

Timeline

GetHuman3896686 started working on this issue
Nov 6th, 2019 9:56pm
GetHuman3896686 indicated the issue is not fixed yet.
Nov 8th, 2019 4:09am

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