HI.**I need a personal help from Aliexpress.**This order dispute was closed. But I thin...
GetHuman3840774's Return an Order issue with AliExpress from October 2019
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HI.**I need a personal help from Aliexpress.**This order dispute was closed. But I think it is wrong decision.*Plus nobody from aliexpress didn't take care of my complaints.**I'm a customer of Aliexpress for a while.*I have made more than *** purchases and was satisfied even if there a problems.**But this order is a disaster.*I've purchased the inflatable boat for ***$ including shipping to Finland.*I live in Israel, but go to Finland every summer. *Before the order was made in the page of the product the arrival date was **.***After the order was made, the next day, arrival date changed to **.*****I asked immediately the seller to cancel the order as I will be not in Finland that time*He refused.*I asked to send it to Israel*He refused.**Finally the item arrived to the Helsinki port at **.**.******I received an email from the shipping company that I need to pay for all shipping and port expenses*which are about *** euro. And transfer from Helsinki to the my address, which is more than *****I don't talk about tax, tax is ok. All this expenses above I was not notified as a seller declared*Free Shipping ** *Please get back to me.
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