The product I purchased was not as described and so I opened a dispute for a full refun...

GetHuman3241563's Refund a Charge issue with AliExpress from July 2019

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The issue in GetHuman3241563's own words
The product I purchased was not as described and so I opened a dispute for a full refund and shipping cost to be paid for the return by the seller. I also provided full evidence of the product not as described.**The seller then private messaged me to change the reason for dispute to “personal no longer wanted” and then she will simply issue full refund so I done this for her. **And now she is expecting me to pay for return cost because she says it is my personal issue and she sent goods as described!! The seller has completed been sneaky I’m her tactics by doing this and trying to cheat me. **There is now no way I change this and or contact AliExpress customer service because I tried the live chat they said they will talk to seller and sort it and send me an email which I’ve not received either.

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AliExpress

Refund a Charge issue
Reported by GetHuman3241563
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 27852 others
0 customers following this
Items needed
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Timeline

GetHuman3241563 started working on this issue
Jul 13th, 2019 2:31pm
GetHuman3241563 indicated the issue is not fixed yet.
Jul 14th, 2019 3:29pm