Not able to access booking to modify on air india site

GetHuman4044605's Change a Booking issue with Air India from December 2019

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Name on the account, Billing address, and Email address on the account
Top Tip from another customer
You will need to change any of your booking you should call in immediately. If you want to change your services you may need to pay more.
The issue in GetHuman4044605's own words
The problem: Not able to access booking to modify on air india site
GetHuman4044605 did not yet indicate what Air India should do to make this right.
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Air India

Change a Booking issue
Reported by GetHuman4044605
Dec 5th, 2019 - 4 mos ago
Not resolved
Seen by 3 customers so far
Similar issue to 662 others
0 customers following this
GetHuman4044605 started working on this issue
Dec 5th, 2019 10:15am
GetHuman4044605 indicated the issue is not fixed yet.
Dec 6th, 2019 10:24am