I have a ticket from India to US for *st April which i need to reschedule. I have been...

GetHuman-amithp's customer service issue with Air India from March 2019

Help with my Air India issue
The issue in GetHuman-amithp's own words
I have a ticket from India to US for *st April which i need to reschedule. I have been trying Air India customer help line. Almost * to * hours I am on call but no one is picking up the phone.
GetHuman-amithp did not yet indicate what Air India should do to make this right.
I have an issue with Air India too
How GetHuman-amithp fixed the problem
I had to visit the air India office personally as customer service phone line was always busy. I tried almost * to * hours to get someone on their help line but no luck. It is ridiculous even after trying * to * hours could not connect to a single person from their customer service. Also they are charging ***$ for rescheduling even thought passenger was hospitalized and unfit to travel.
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Air India

Customer service issue
Reported by GetHuman-amithp
Mar 29th, 2019 - 6 mons ago
I have an issue with Air India too
Fixed
GetHuman-amithp shared how to fix
Seen by 13 customers so far
Similar issue to 1505 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-amithp started working on this issue
Mar 29th 7:20pm
GetHuman-amithp confirmed the issue is fixed. Hooray!
Mar 30th 8:16pm
GetHuman-amithp confirmed the issue is fixed. Hooray!
Mar 30th 8:27pm