I’m booked via booking.com but they have done it through Agoda. The hotel is okay with...

GetHuman-axpublis's Refund My Booking issue with Agoda from December 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-axpublis's own words
I’m booked via booking.com but they have done it through Agoda. The hotel is okay with refunding my cancellation but I need you to this for me **Bookings.com is not corporative at all **I’m booked for the sunshine towers hotel cairns from **th to **th December under the name Julie J

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Agoda

Refund My Booking issue
Reported by GetHuman-axpublis
Dec 10th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 11815 others
0 customers following this

Timeline

GetHuman-axpublis started working on this issue
Dec 10th, 2019 7:21am