I’m booked via booking.com but they have done it through Agoda. The hotel is okay with...
GetHuman-axpublis's Refund My Booking issue with Agoda from December 2019
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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-axpublis's own words
I’m booked via booking.com but they have done it through Agoda. The hotel is okay with refunding my cancellation but I need you to this for me **Bookings.com is not corporative at all **I’m booked for the sunshine towers hotel cairns from **th to **th December under the name Julie J
GetHuman-axpublis did not yet indicate what Agoda should do to make this right.
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