Hello Agoda,*On ****** I booked a room for * days (****-****) on your Agoda website for...

GetHuman-imlisam's Refund My Booking issue with Agoda from September 2019

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Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-imlisam's own words
Hello Agoda,*On ****** I booked a room for * days (****-****) on your Agoda website for the Comfort Inn Motel (**** Colorado Blvd, LA, CA, ******(***) ***-****). I had an accident and had to be taken to the hospital's ER (Good Samaritan Hospital-**** Wilshire Blvd., LA, CA ******(***) ***-*****Acct* V*************). I called the Comfort Inn Motel on *******- Attn: Biardo (as soon as I could to inform them. I told them to cancel the room or rent it out because I wasn't able to use it. On *******, I arrived at the Motel to check-in to my ******* room. I asked them for a refund for my ******* paid room I canceled and did not check-in to. They told me to contact you Agoda for a refund (Account*********** PaypalTransaction ID: ***** ****N*******. How do I go about doing this Agoda? Thanks.

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Agoda

Refund My Booking issue
Reported by GetHuman-imlisam
Sep 26th, 2019 - a year ago
Fixed
Seen by 19 customers so far
Similar issue to 38057 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-imlisam started working on this issue
Sep 26th, 2019 9:04pm
GetHuman-imlisam confirmed the issue is fixed. Hooray!
Oct 3rd, 2019 11:36pm

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