Good Day Agoda, **I have made a booking through Agoda last night, it is for a hotel in...

GetHuman-hung_kee's customer service issue with Agoda from November 2018

14415 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-hung_kee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hung_kee's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-hung_kee a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-hung_kee may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-hung_kee's own words
Good Day Agoda, **I have made a booking through Agoda last night, it is for a hotel in taipei from ** Dec ** to * Jan **. With regards to this, i was being presented that there was a **% discounts, price are at it's lowest, special deal only for me @ $*,**** for * nights and it's for * rooms. Roughly, about $*** per night* per room. After consideration on the pricing, although it's a little pricey for a three star hotel, i went ahead to make the booking. As usual, when rooms are on discount, there will be no refund which is understandable. However, after checkout and payment was made, a receipt was send to my email and only at that point, it was stated that the total room price is $*,***. I was totally shock why was there a $*** difference. There was a misrepresentation in prices between what was displayed and what i was charged. The price of $*,*** was only reflected and shown in the receipt and not any where before that. I would like to seek for a refund the difference, as it was totally misrepresented by Agoda. Considering that it is a * star room in taipei, $**** would amount to roughly $*** which super super expensive. **Please provide me the best solution for above. **Regards,*Kee Hao
GetHuman-hung_kee did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-hung_kee fixed the problem
We are waiting for GetHuman-hung_kee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hung_kee fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hung_kee
Nov 23rd, 2018 - 7 mons ago
I have an issue with Agoda too
Not resolved
Seen by 11 customers so far
Similar issue to 14415 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hung_kee started working on this issue
Nov 23rd, 2018 4:09am