Good Day Agoda, **I have made a booking through Agoda last night, it is for a hotel in...

GetHuman-hung_kee's customer service issue with Agoda from November 2018

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The issue in GetHuman-hung_kee's own words
Good Day Agoda, **I have made a booking through Agoda last night, it is for a hotel in taipei from ** Dec ** to * Jan **. With regards to this, i was being presented that there was a **% discounts, price are at it's lowest, special deal only for me @ $*,**** for * nights and it's for * rooms. Roughly, about $*** per night* per room. After consideration on the pricing, although it's a little pricey for a three star hotel, i went ahead to make the booking. As usual, when rooms are on discount, there will be no refund which is understandable. However, after checkout and payment was made, a receipt was send to my email and only at that point, it was stated that the total room price is $*,***. I was totally shock why was there a $*** difference. There was a misrepresentation in prices between what was displayed and what i was charged. The price of $*,*** was only reflected and shown in the receipt and not any where before that. I would like to seek for a refund the difference, as it was totally misrepresented by Agoda. Considering that it is a * star room in taipei, $**** would amount to roughly $*** which super super expensive. **Please provide me the best solution for above. **Regards,*Kee Hao
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Agoda

Customer service issue
Reported by GetHuman-hung_kee
Nov 23rd, 2018 - 7 mons ago
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GetHuman-hung_kee started working on this issue
Nov 23rd, 2018 4:09am