night I want to convey my disappointment because my * bookings that I canceled cannot b...

GetHuman1557623's customer service issue with Agoda from November 2018

3 views | 13264 similar | 0 following
Help with my Agoda issue
Did that get it fixed?
Waiting to see if GetHuman1557623 fixed the issue with our suggestion.
The issue in GetHuman1557623's own words
night I want to convey my disappointment because my * bookings that I canceled cannot be returned even though I canceled the same day then on the same day I ordered a room with * new book numbers. I already called the Agoda customer service in Jakarta. and from the customer service party, Agoda said that the hotel did not want to return the money. Well, after I called the hotel and the hotel said that if I bought it from online, I had to get from Agoda to make a report in writing and email to the hotel. then the hotel will confirm this. frankly the money I asked to return is a very small value compared to I lost the trust that had been there with agoda please help to be clarified from which party cannot return the money I just want to know the truth thank you

GetHuman1557623 did not yet indicate what Agoda should do to make this right.

How GetHuman1557623 fixed the problem

We are waiting for GetHuman1557623 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1557623 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1557623
Nov 14th, 2018 - 4 years ago
Seen by 3 customers so far
Similar issue to 13264 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID


GetHuman1557623 started working on this issue
Nov 14th, 2018 2:14pm
GetHuman1557623 indicated the issue is not fixed yet.
Nov 14th, 2018 2:15pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians