I was kicked out of a hotel in India about *pm last night. I tried calling the Agoda ca...

GetHuman-lakhvin's customer service issue with Agoda from November 2018

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The issue in GetHuman-lakhvin's own words
I was kicked out of a hotel in India about *pm last night. I tried calling the Agoda call center in India and waited for **-**minutes but there was no response at all. I paid for the hotel, complete payment was done and all of a sudden when I was leaving for dinner and my room keys was literally snatched from my hands. I had no hotel after that and I had to just roam around the town the whole night. Obviously that would’ve pissed anybody off and so did I. Upon confrontation I was yelled and disrespected by the hotel owner in front of the whole crowd. Being a civilized hotel resident I was humiliated for no apparent reason. I was threatened that I’ll be shot to death if this issue is brought to the higher level authority or if I were to request for my rights to be reserved. This is just not done. I paid with my hard earn money and I was chased out and threatened. This is just not frigging done. I demand for respect, I demand for customer loyalty. To make things worst he almost carried hands on me, my family members were threatened and harassed as well where they were told that they’ll be murdered. I’m indeed very disappointed and hurt.

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Customer service issue
Reported by GetHuman-lakhvin
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 12741 others
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GetHuman-lakhvin started working on this issue
Nov 10th, 2018 10:53pm