Hi,**I am Sarfraz and i did * bookings on your site today of which one of the booking w...

GetHuman-sarfrazb's customer service issue with Agoda from October 2018

8 views | 10837 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-sarfrazb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sarfrazb's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-sarfrazb a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-sarfrazb may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-sarfrazb's own words
Hi,**I am Sarfraz and i did * bookings on your site today of which one of the booking went wrong, **I was looking for a stay in Venice and unfortunately without my notice I booked a hotel in Rome,**I have canceled my booking now but it says it is non-refundable, request you to please process for my refund as I’m unsure why the site showed up a hotel in Rome when i was searching for Venice in particular,**Request to please refund the amount paid & i shall definitely book another hotel on your Agoda for my stay in Venice for the same dates or you can credit the amout to my agoda account so i can use it to re-book,**Looking forward for a postive solution,**Please help !! **Booking Id : ********* Hotel Europa**Regards,*Sarfraz **** **********

GetHuman-sarfrazb did not yet indicate what Agoda should do to make this right.

How GetHuman-sarfrazb fixed the problem

We are waiting for GetHuman-sarfrazb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sarfrazb fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-sarfrazb
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 10837 others
0 customers following this

Timeline

GetHuman-sarfrazb started working on this issue
Oct 23rd, 2018 2:21pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers