Bonjour**Suite a notre sejour au Mandalay Bay du * au ** octobre, nous avons ete tres s...

GetHuman-arnould's customer service issue with Agoda from October 2018

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The issue in GetHuman-arnould's own words
Bonjour**Suite a notre sejour au Mandalay Bay du * au ** octobre, nous avons ete tres surpris et du coup extr*mement d**us d avoir du ajouter des frais suppl*mentaires a la note initiale.*Dans votre reservation, vous precisez que le montant est total. Or nous avons ajoute *** euros au sheck out en plus . Le parking aussi etait payant et nulle part , n apparait la mention du parking payant. *Votre prix etait certes attractif mais au vu du manque d information et de clarte , le prix est aussi cher qu en temps normal. Ceci est intolerable. *J espere que vous ferez un geste commercial pour etre dedommage.*Nous nous donnons aussi un temps de reflexion pour avertir ce manque d information et d honnetete sur les reseaux sociaux.*Dans l attente de vous lire.**Mme et Mr ARNOULD Laurent*** ,chemin du moulin****** COLOMIERS

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Agoda

Customer service issue
Reported by GetHuman-arnould
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 9737 others
0 customers following this

Timeline

GetHuman-arnould started working on this issue
Oct 11th, 2018 5:25pm

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