Hi I have made a hotel booking yesterday via Agoda.com & booking id is *********. At th...

GetHuman1222385's customer service issue with Agoda from September 2018

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The issue in GetHuman1222385's own words
Hi I have made a hotel booking yesterday via Agoda.com & booking id is *********. At the time of booking i had mentioned for * Rooms for * Adults & * kids bit on the voucher issued it is showing * Rooms for * Adults & * kids. It might have happened due to some wrong click as well.*Now my Credit card is also charged by the hotel. I have tried speaking to your call center but after putting my details i was not connected to some one. I need these details to be updated in booking on priority under a confirmation mail.* *I am from India & this is my first booking from Agoda & i expect the required support in my booking, Hope to see a positive revert on top priority. I may be contacted at my details given below.* *Regards*Rohit Sharma**** ****************@***.com
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Agoda

Customer service issue
Reported by GetHuman1222385
Sep 28th, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 2 customers so far
Similar issue to 8401 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1222385 started working on this issue
Sep 28th 1:08pm
GetHuman1222385 indicated the issue is not fixed yet.
Sep 28th 1:09pm