About our concern, this is very unfortunate for us because as we have just checked on o...

GetHuman-athinaro's customer service issue with Agoda from September 2018

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The issue in GetHuman-athinaro's own words
About our concern, this is very unfortunate for us because as we have just checked on our flight status just now, our flight from Manila to Hong Kong got cancelled due to the bad weather. This was beyond our control and we didnt expect it. This family hong kong trip is for my brother's birthday and we saved up for this to happen as we are not rich. ****We cannot make it on the date specified since we would have to rebook the flight on another date as the airline has instructed. We are so upset about this and I hope you can help us in rebooking our reservation on another date, please please. I can even send you the airline announcement as you wish. The money we used to pay the hotel is a lot and we cannot afford to pay it again. I hope you can be as accommodating and as considerating to us as you have been recommended by my fellow travelers. **I will really appreciate it.**Hoping for your kind consideration.*Thank you**Aileen

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Agoda

Customer service issue
Reported by GetHuman-athinaro
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6848 others
0 customers following this

Timeline

GetHuman-athinaro started working on this issue
Sep 14th, 2018 7:26am

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