Hey, I made a reservation yesterday on Agoda. However, I have a problem about that. Whe...
GetHuman-tangumus's customer service issue with Agoda from August 2018
Help with my Agoda issue
The issue in GetHuman-tangumus's own words
Hey, I made a reservation yesterday on Agoda. However, I have a problem about that. When I made a reservation, I requested some special needs such as no-smoking, silence room and twin beeds. Then I have learned that these can cost some payments. You could choose these by marking box while reservation. Can I cancel my special requests without paying any money, if it is not how much should I pay ? Also Agoda shows I will pay *** Euro. This is true, right ? I will pay when I come here. Should I pay with card or cash ? Agoda shows that I will pay *** Euro. I don't need to pay deposit or like that, right ? The card which I made a reservation with is not* mine. Should I bring that card or photographic identity which shows the same person with card ? Thank you !*Tan G*m***Booking ID: *********
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