Monday, July **, ******Dear Sirs, **On July *, **** you charged us **.** USD to stay at Shilin Service Apartment in Taipei . On the same day, you charged us **.** USD for the same day.**The on-site manager (and their are two, one who speaks English and one who doesn’t) confirmed that we paid **** Taiwan dollar for our second day, July **, ****.**The on site manager regretfully apologies for this financial mistake on your part, however, since she cannot see the credit card number that you charged us with she cannot, herself, refund our money.**Please refund our $**.*** **Steve Dukes
We sent you the additional copy of the correct booking date and receipt that you requested and have not received our money
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