Dear Sir*Madam**I would like to inform you that i have made the booking for my holidays...

GetHuman-a_tayalc's customer service issue with Agoda from July 2018

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Dear Sir*Madam**I would like to inform you that i have made the booking for my holidays on **th June **** and received the confirmation for the same ( please find attached confirmation in PDF ). In this confirmation it was mentioned that total charges including tax is Rs. **,****- ( Equal to USD ****- approx at rate of * USD * **.** on **th June ****) **On **th June **** your company has charged me from my credit card USD ***.** ( INR * **,***.** which is at the rate of USD * * **.** Inr). The actual rate of USD on **th June **** was INR - **.****Thus i have following two complains. ***. Instated of charginf me USD *** your company has charged me USD ***.**. **. On **th June **** USD * was equal to **.** INR but You have charged the rate of INR **.**. **Thus with this i have paid Rs. ****. thus you are requested to please refund me this amount. ***Further i was very happy to booking by future booking through your website but after checking my credit card statement i was very disappointed and very upset with your company. This was my first experience and the worst experience.

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Agoda

Customer service issue
Reported by GetHuman-a_tayalc
Jul 2nd, 2018 - 5 years ago
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

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GetHuman-a_tayalc started working on this issue
Jul 2nd, 2018 8:21am