I tried to place an order for * pairs of shoes but my bank was reporting it as fraud an...

GetHuman1220168's customer service issue with Adidas from September 2018

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The issue in GetHuman1220168's own words
I tried to place an order for * pairs of shoes but my bank was reporting it as fraud and I had to cancel the card. I was hoping I can fix the order because the sale is no longer available. I have a new temporary card and was wondering if I could update the order. My order number is *AD*********.
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Adidas

Customer service issue
Reported by GetHuman1220168
Sep 27th, 2018 - 3 mons ago
I have an issue with Adidas too
Fixed
Seen by 1 customer so far
Similar issue to 2071 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on the account
Timeline
GetHuman1220168 started working on this issue
Sep 27th 10:34pm
GetHuman1220168 indicated the issue is not fixed yet.
Sep 27th 10:35pm