How Do I Return an Item to Adidas from Their Cyber Monday Sale?

If you are unhappy with the items you purchased during the Adidas Cyber Monday event, you can return them within 30 days free of charge. When returning an item, ensure that it is in good condition and its original packaging. Ensure that you have a RA# before returning any Adidas items. If you return without a RA#, you are not eligible for a refund. If you experience any challenges during the process, contact the customer service team for help. You may contact them on the phone or live chat to speak directly with an agent. The help desk covers issue-specific topics and may address your concerns.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

The Adidas Cyber Monday sale offers discounts on most of their products. It is a great time to place your order. If, however, you are unhappy with the item you received, you can return it. The standard return policy applies to the Cyber Monday sale too.

You can return Adidas items within 30 days after receiving them. The returns are free but certain restrictions apply. If you wish to return Yeezy items, you must do it within seven days from the time of delivery. You cannot return face covers for safety and hygiene reasons.

If your return is successful, you may be eligible for a refund. Adidas allows you to return part of your order or all of it depending on your needs.

GMR Returns

When returning GMR items, ensure that your hazard labels are printed in color. Place them outside the package where they are clearly visible. Use the original packaging. You may not be eligible for an exchange or return if the GMR Jacquard tag seal is broken.

Returning an Item to Adidas From Their Cyber Monday Sale?

1. Initiate a return on the website or by contacting the support team

2. Print the prepaid UPS return label using the link provided. You can view your prepaid label online and print it when necessary

3. Package the item appropriately and drop it off at a UPS Access Point or UPS store

Alternatively, you may follow these steps:

1. Log in to your account

2. Open 'Order History'

3. Click on the item you wish to return

4. Click on the button 'Return Items'

If you qualify for a refund, it should be processed within 14 days of your return being received. Refunds are sent to your original payment method.

If you wish to return your Adidas items using alternate carrier, you have to pay for the return shipping costs.

Contact the customer service agents before you ship the return. They will help you get a unique RA#. If you return a product with no RA#, you are not eligible for a refund.

Contacting the Support Team

If you experience any challenges when trying to return an Item to Adidas from their Cyber Monday sale, consider seeking help from the customer service agents. The best way to contact Adidas is on the phone. Speak to the agents about your problem and the type of help you want. Phone support is convenient and you may use it for help with any problems. Live chat is the only other support option that lets you speak with an agent. It is a good alternative to phone support.

The Adidas help desk is the first support option for many customers. It has lots of help pages that may address different issues. Going through the pages, you are likely to find answers to some of the most common questions.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Return an Item to Adidas from Their Cyber Monday Sale?

Why does GetHuman Write How-to Guides for Adidas Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Adidas in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Adidas from Their Cyber Monday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Adidas

Asked 4 years ago
Updated 2 years ago
Viewed 2,527,642 times
Adidas
Return an Item to Adidas from their Cyber Monday sale
returning an item to Adidas from their Cyber Monday sale
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!