There is a problem with the round up. I didn’t authorize a transaction of $*.** to be t...

GetHuman-gomezh's customer service issue with Acorns from October 2018

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The issue in GetHuman-gomezh's own words
There is a problem with the round up. I didn’t authorize a transaction of $*.** to be transferred. I didn’t have the founds available therefore you guys went ahead with the transaction even this I had put a hold on it. As a result the transaction went threw and it put my account in a negative and I was charged over draft fees as well. So can you take care of this problem and refund the $*.** and also the over draft fees. If you need to contact me please fell free to call me at ***-***-****. This is an urgent matter that needs to be addressed as soon as possible. Thank you**HugoGomez Sr.
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Acorns

Customer service issue
Reported by GetHuman-gomezh
Oct 10th, 2018 - a mon ago
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Seen by 6 customers so far
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Timeline
GetHuman-gomezh started working on this issue
Oct 10th 3:20pm