How Do I Reset My Username and Password with Acorns?
If you recently changed your computer or mobile device, you may not be able to access your Acorns account anymore because you no longer have your username and password on autofill. You also should periodically reset your password for security reasons. To do these things, just follow the instructions below.
How to Reset a Password You Forgot
1. Go to Acorn's log in screen.
2. Select Forgot Password.
3. Enter your email address in the text field provided.
4. Select Send Email.
5. Go to your email inbox.
6. Open the email from Acorns.
7. Select the Change Password link.
8. Enter your new password and follow any further instructions you are given.
How to Reset a Password You Know on a Mobile Device
1. Open the Acorns app.
2. Log in.
3. Tap the avatar located in the top left corner of the page.
4. Tap Settings.
5. Tap Change Password.
6. Enter your new password and follow any further instructions you are given.
How to Reset a Password You Know on the Web
1. Go to Acorns' home page.
2. Log in.
3. Click the avatar located in the top right corner of the page.
4. Click Profile & Settings.
5. Click Change Password.
6. Enter your new password and follow any further instructions you are given.
Recovering Your Username
You cannot reset your username. If you forgot it, you can recover it by contacting Acorn's customer service. You will need to provide the customer service representative with your first and last name, date of birth, and the mailing address that is linked to your Acorns account.
Need Help?
If you need any help resetting your password, contact Acorns' customer support. There are phone, help desk, email, and chat contact options .
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