I need AT&T chat line for home phone sales service....we need new lines.Mary McIntosh(h...

GetHuman628278's customer service issue with AT&T Wireless from April 2018

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The issue in GetHuman628278's own words
I need AT&T chat line for home phone sales service....we need new lines.Mary McIntosh(home owner) We misplaced the password and ID for the account. We do have the pass code and account number. We need to affix a new set of both ID and pass word.That is why we must text as well...the old phone service will not allow to call out... Please send back by email that my brother will speak on my behalf, Harold Smith,whose email account will be sent in order to get started. Once on chat I will tell you the pass code and account number. thanks, Harold Smith
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AT&T Wireless

Customer service issue
Reported by GetHuman628278
Apr 25th, 2018 - a yr ago
I have an issue with AT&T Wireless too
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Seen by 7 customers so far
Similar issue to 5504 others
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Items needed
Account name
Account number
Account phone number
Account email address
Account service address
Account PIN
Timeline
GetHuman628278 started working on this issue
Apr 25th, 2018 5:08pm
GetHuman628278 indicated the issue is not fixed yet.
Apr 26th, 2018 12:21am