iLok Help Pages

iLok Customer FAQ, Forum, and Online Help Desk

iLok Help @
Customer Help
Average time to fix: (77 hours)
Busiest time: 1pm
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Recent iLok help topics searched

My email account for my ILok has been changed and I don't know the password.
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I need help resetting my password
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bonjour du * une mis a jour de l'application ilok manager je n'arrive plus l'ouvrir
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I lost my iLok I ordered another iLok can I transfer my license from my old iLok to the...
iLok not working with Pro Tools on iMac.
Hi!*** days ago I bought an abo on soundsonline. They work with ILOK so I downloaded th...
I have a old ilok (*rst generation) on a account with ** activations on it. that I own...
lost an ilok and i don't have my rma number. don't have access to the email it was sent too.
I can not activate my Avid Protools with iLok and I get this message. What do I do next...
Hi. I have Protools and use iLok. The iLok manager is not working right and I get this...
i don't remember email and ilok id
Hello *i'am french. I use Luna the laste daw from Universal Audio. *Since the *th april...
I can't use any of my plugins from Slate Digital even though I just paid for their service

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iLok Online Help at - Info & Stats

Help desk address!support
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time77
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating70%
Quality of help rating81%
Votes for online help35
When this was last updatedFri Apr 09 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

iLok Help Pages: What to Know

This is the iLok help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for iLok's best customer help page or faq or forum, this is the best entry point according to 1,998 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from iLok agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting iLok: General Information

iLok does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from iLok one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like iLok.

Do iLok and GetHuman work together?

GetHuman has no relationship with iLok and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

iLok Contact Info

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