Can I recover my licenses if my iLok is lost or damaged?

When a user loses an iLok or experiences damage to it, recovery of licenses may still be possible. iLok works with a secure licensing system that is designed to provide its users with a safeguard against such unfortunate events. Typically, licenses are tied to an iLok account rather than just the physical device itself. If licenses were activated to an iLok device that is now lost or damaged, a user might have the option to transfer the licenses to a new iLok device through their account. To begin this process, the user should check whether all licenses are registered to their iLok account. If this is the case, the user can often retrieve licenses by purchasing a new iLok device and following the appropriate steps in the iLok License Manager to restore licenses to the new device. It is also important to take note of the specific policies and procedures set forth by the software developers whose licenses were purchased, as they may have individual requirements that need to be fulfilled. Users are encouraged to familiarize themselves with the terms associated with the software licenses, as some might offer additional assistance for lost or damaged iLoks. For the most accurate and current information, it is advisable to visit the iLok website or consult the user documentation available there. This resource may also contain specific contact details if further assistance is required.