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What happens if I lose my iLok?

Asked 5 months ago
If someone loses their iLok, it is essential to understand the implications this can have on accessing licensed software. The iLok is a hardware device that securely stores software licenses, so losing it means that the licenses tied to that specific iLok will also be lost. However, it is crucial to know that most software vendors generally provide a mechanism for license recovery or transfer to a new iLok. This usually involves validating ownership of the lost license and may require the user to follow specific procedures set by the software vendor. It is also important to note that the loss of an iLok does not necessarily result in the loss of the software itself. Many software developers offer account management systems that allow users to manage their licenses online. In the event of loss, users should check these accounts to see if it is possible to deactivate the license on the lost iLok and reissue it to a new device. For specific instructions or policies regarding license recovery or transferring licenses, it is advisable to review the information available on the official website. This resource can provide current contact information and additional assistance tailored to individual needs and circumstances.
Answered Jul 15th 2025

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